Enrollment Coordinator

Responsabilities

• Enrolling Medicaid eligible individuals to receive home care services.
• Liaison between the agency, insurance plan, and patients.
• Maintain a good relationship with customers and insurance representatives.
• Assist in scheduling all state and nurse assessments before the deadline.
• Proactively resolve, manage, communicate, and address matters related to patients and/or caregivers.
• Send and receive documents via fax and email.
• Ensure a seamless, complete and effective enrollment process for all prospective clients.
• Manage the referral process from initiation through admission and start of care.
• Obtain forms and demographics from patients, doctors, or insurance providers. 
• Support and partner with the marketing team in the enrollment process.
• Follow up with insurance and patients to schedule assessments.